Are You Taking Advantage of Facebook Unified Inbox's Newest Features?

Three words: FACEBOOK 👏 UNIFIED 👏 INBOX 👏⠀⠀
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Business owners and social media managers — have you taken advantage of FB Inbox's newest capability to respond to Instagram DMs from your desktop?⠀⠀
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I recently tried it out for myself and my obsession on functionality and efficiency is kicking in full force. Gone are the painful days of copy/pasting text from desktop to mobile and awful thumb-typing (am I the only one who hates texting with a passion?).⠀⠀
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With this new streamlined workflow, it'll be easier than ever to 👇👇⠀⠀
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• respond to inquiries about products/services with helpful links by TYPING ON A KEYBOARD like normal people do (I might be alone on this one)⠀⠀
• request permission to repost user-generated content⠀⠀
• keep track of incoming DMs so you never miss a beat⠀⠀
• document conversations for customer service and sales-related support with desktop screenshots to be saved or emailed to the appropriate contact in your team⠀⠀
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To get started, all you have to do is visit your Facebook Page > click the 'Inbox' tab in the top left nav > click the 'Messages' tab > click 'Instagram Direct' in the drop-down menu. If your Instagram account isn't connected, it'll prompt you to do so on your desktop.⠀⠀
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...but if you don't mind the whole "typing with two thumbs on your iPhone keyboard" sitch, you'll still be able to benefit from this — Facebook's new Inbox is also available on mobile through the Pages Manager app 🤳⠀⠀
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Do you receive a lot of business or sales from your Instagram DMs? Do you think you'll benefit from this new feature...or nah? ⠀⠀
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📷: @mirandakelton

ERIN FRED

+1 (805) 698-8130

I'm your extra (specialized) pair of hands to manage your business's social media strat...

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